This Privacy Policy describes how Elementa Silver ("Elementa," "we," "us," or "our") collects, uses, discloses, and protects personal information when you visit elementasilver.com (the "Site"), purchase our products, communicate with us, or otherwise use our services (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we collect.

Please read this Privacy Policy carefully. By using or accessing the Services, you acknowledge the practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use or access the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, Services, or applicable legal and regulatory requirements. When we update this Privacy Policy, we will post the revised version on the Site and update the "Last updated" date above.

How We Collect and Use Your Personal Information

The information we collect and use depends on how you interact with Elementa and our Services.

We may use personal information to provide our Services, process and fulfill orders, communicate with you, provide customer support, improve our Site and products, measure Site performance, understand how visitors use our Site, conduct marketing and advertising, prevent fraud, comply with legal obligations, and protect our rights and the rights of others.

Information We Collect Directly from You

Information you provide directly to us may include:

• Contact information, such as your name, mailing address, shipping address, phone number, and email address.

• Order information, including products ordered, billing and shipping information, payment confirmation, and transaction information.

• Account information, if you create an account through our Services.

• Shopping information, such as products you view, place in your cart, purchase, or otherwise interact with.

• Subscription information, if you enroll in a recurring product subscription.

• Customer service information, including information you voluntarily provide when contacting us.

• Reviews or other content that you voluntarily submit through the Site.

You may choose not to provide certain information, but doing so may prevent us from providing certain Services or completing requested transactions.

Information Collected Automatically

When you visit or interact with our Site, certain information may be collected automatically through cookies, pixels, tags, local storage, and similar technologies.

This information may include:

• IP address;

• browser type and settings;

• device type and operating system;

• network and connection information;

• referring website or traffic source;

• pages viewed;

• links or buttons clicked;

• shopping and cart interactions;

• date, time, and duration of visits;

• general or approximate geographic information derived from technical information; and

• other information about your interaction with the Site.

Some of this information is collected by third-party technology providers acting on our behalf or providing services to us.

Cookies, Pixels, Analytics, and Similar Technologies

Like most ecommerce websites, Elementa uses cookies, pixels, tags, and similar technologies to operate the Site, remember preferences, provide shopping functionality, measure Site performance, understand how visitors interact with the Site, prevent fraud, and, where applicable, measure or personalize advertising.

These technologies may be provided by Elementa or by companies that provide technology and services to us, including Shopify, Google, and Meta, as applicable to our current Site configuration.

These technologies can result in certain technical and usage information being transmitted directly from your browser or device to the provider of the technology.

Depending on where you live and applicable law, certain non-essential cookies, pixels, or similar technologies may be subject to your consent or your ability to opt out.

You may also control certain cookies through your browser settings. Blocking cookies may affect the functionality of some portions of our Site.

Google Analytics

We use Google Analytics to help us understand how visitors find and interact with our Site and to measure Site and marketing performance.

Google Analytics may collect information such as:

• pages viewed and Site interactions;

• referring websites or traffic sources;

• browser and device information;

• approximate geographic information;

• session and usage information; and

• identifiers associated with cookies or similar technologies.

Elementa does not intentionally provide names, email addresses, payment information, or other directly identifying customer information to Google Analytics for analytics purposes.

Google processes information collected through Google Analytics according to Google's own terms and privacy practices.

Advertising and Marketing Technologies

We may use advertising and measurement technologies provided by companies such as Google and Meta to understand the effectiveness of our advertising, measure conversions, understand how visitors reached our Site, and provide or measure advertising.

These technologies may collect or receive information about your browser, device, Site interactions, advertising interactions, and other online activity.

Where required by applicable law, we provide mechanisms for users to consent to or opt out of certain advertising or tracking technologies.

Information We Obtain from Third Parties

We may receive information from vendors and service providers that assist us in operating our business and providing the Services. These may include:

• Shopify, which provides our ecommerce platform;

• payment processors;

• shipping and fulfillment providers;

• customer service providers;

• email and communications providers;

• analytics providers;

• advertising and marketing platforms; and

• other technology providers supporting the operation of our Site.

Our payment processors collect and process payment information necessary to complete transactions. Elementa does not need to directly store complete credit or debit card numbers when those payments are processed through our payment providers.

Information received from third parties is handled in accordance with this Privacy Policy, subject to the independent privacy practices and obligations of those third parties.

How We Use Personal Information

Providing Products and Services

We use information to process payments, fulfill and ship orders, manage subscriptions, process returns or exchanges, provide account functionality, communicate about purchases, and otherwise provide the Services you request.

Customer Service and Communications

We use information to respond to questions, provide customer support, communicate about orders or accounts, and maintain our relationship with customers.

Marketing

We may use contact information you provide to send promotional communications by email, text message, or other permitted means. You may unsubscribe from promotional communications using the unsubscribe mechanism included in those communications. Opting out of marketing communications does not prevent us from sending transactional or service-related communications, such as order confirmations, shipping notices, or subscription information.

Analytics and Improvement

We use analytics and Site interaction information to understand how visitors use the Site, troubleshoot problems, improve Site functionality, evaluate our marketing, and improve our products and Services.

Security and Fraud Prevention

We use information to identify, investigate, and prevent fraudulent, malicious, unauthorized, or illegal activity and to protect Elementa, our customers, and others.

Legal and Regulatory Purposes

We may use information to comply with applicable laws, regulations, court orders, subpoenas, or other lawful requests and to establish, exercise, or defend legal rights.

How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our Services, including:

• to vendors and service providers performing services on our behalf, including ecommerce, hosting, payment processing, fulfillment, shipping, analytics, customer support, email, advertising, and technology services;

• to business and marketing partners when necessary to provide their services;

• when you request, direct, or consent to a disclosure;

• in connection with a merger, acquisition, financing, sale of assets, restructuring, bankruptcy, or similar business transaction;

• to comply with legal obligations or lawful requests; or

• to protect Elementa, our customers, our rights, or the rights and safety of others.

Our use of service providers, analytics providers, advertising platforms, cookies, pixels, and similar technologies may result in information being disclosed or transmitted to those providers so that they can provide services to us.

Sale and Sharing of Personal Information

Elementa does not sell personal information for monetary compensation.

Certain privacy laws, including California privacy law, define terms such as "sale," "sharing," and "targeted advertising" broadly. Certain disclosures of online identifiers or internet activity to advertising or analytics providers may potentially constitute "sharing," "sale," or targeted advertising under those definitions even when no money is exchanged.

Where applicable law gives you the right to opt out of such activity, we provide mechanisms to exercise those rights.

Nothing in this section should be interpreted to mean that Elementa sells customer lists or directly identifying customer information in exchange for money.

Sensitive Personal Information

We do not use or disclose sensitive personal information for the purpose of inferring characteristics about individuals.

User-Generated Content

The Services may allow customers to submit product reviews or other user-generated content. If you choose to submit information to a publicly accessible portion of the Services, that information may become publicly available. Please use care when deciding what information to disclose publicly.

Third-Party Websites and Services

Our Site may contain links to websites, social networks, applications, or other online services operated by third parties. Elementa does not control the privacy or security practices of independent third parties. If you leave our Site or interact with a third-party service, we encourage you to review that provider's privacy policy.

Children's Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through the Site.

If you believe a child has provided personal information to us inappropriately, please contact us so we can evaluate and, where appropriate, delete the information.

We do not knowingly sell or share the personal information of individuals under 16 where prohibited by applicable law.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no method of transmitting information over the Internet or storing information electronically can be guaranteed to be completely secure.

Please do not send highly sensitive or confidential information to us through unsecured communication channels.

Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing Services, maintaining business and transaction records, complying with legal obligations, resolving disputes, preventing fraud, and enforcing agreements. Retention periods may vary depending on the type of information and applicable legal requirements.

Your Privacy Rights and Choices

Depending on where you live, applicable law may provide you with certain rights regarding your personal information. These rights may include:

• Right to Know or Access: You may have the right to request information about personal information we maintain about you.

• Right to Delete: You may have the right to request deletion of certain personal information.

• Right to Correct: You may have the right to request correction of inaccurate personal information.

• Right to Portability: You may have the right to receive certain personal information in a portable format.

• Right to Opt Out: Where applicable, you may have the right to opt out of certain sales, sharing, targeted advertising, or profiling.

• Right to Withdraw Consent: Where processing is based on consent, you may have the right to withdraw that consent.

• Right to Appeal: Where applicable, you may have the right to appeal our decision regarding a privacy request.

We will not discriminate against you for exercising privacy rights provided by applicable law. We may take reasonable steps to verify your identity before processing certain requests. You may also designate an authorized agent where permitted by applicable law.

Cookie and Tracking Choices

Where available, you may use the privacy or cookie controls provided on our Site to manage certain cookies and tracking technologies.

You may also configure your browser to block or delete cookies. Some browsers and devices support privacy preference signals such as Global Privacy Control (GPC).

Where applicable law requires us to recognize a qualifying opt-out preference signal, we will process that signal as required by law.

Changing your cookie preferences may affect some Site functionality and does not necessarily remove information previously collected before your preferences were changed.

Email and Text Communications

You may unsubscribe from promotional emails by using the unsubscribe link contained in the email.

If you receive promotional text messages from us, you may opt out using the instructions provided in those messages.

You may continue to receive transactional communications that are necessary to provide Services you requested.

Shopping Cart and Checkout Activity

We may use cookies and similar technologies to remember items placed in your shopping cart, maintain cart and checkout functionality, identify incomplete or abandoned shopping sessions, and improve the shopping experience. Where permitted by applicable law and where you have provided any required consent, we may use information you provide to send reminders relating to your cart, checkout, or products you have shown interest in.

Aggregated and De-identified Information

We may aggregate or de-identify information so that it cannot reasonably be used to identify you. We may use aggregated or de-identified information for analytics, business planning, product and service improvement, marketing measurement, research, and other lawful business purposes. We do not attempt to re-identify information that has been de-identified, except as permitted or required by applicable law.

Service Providers

We use vendors and service providers to help operate our business and provide our Services, including ecommerce, website hosting, payment processing, order fulfillment, shipping, customer communications, analytics, advertising, fraud prevention, and other technology services.

We may provide these service providers with information reasonably necessary for them to perform services on our behalf, subject to applicable agreements and legal requirements.

Certain service providers may also collect technical or usage information directly from your browser or device through technologies they provide. Our use of a service provider does not necessarily mean that Elementa itself receives, stores, or has access to every piece of technical information collected or processed by that provider.

California Privacy Rights

If you are a California resident, you may have certain rights under applicable California privacy laws. Depending on the circumstances, these may include the right to request access to or information about personal information we collect, the right to request correction or deletion of certain personal information, and the right to opt out of certain activities that may be considered a "sale" or "sharing" of personal information or the use of personal information for cross-context behavioral advertising under California law.

Elementa does not sell personal information for monetary compensation. However, California law defines certain terms, including "sale" and "sharing," broadly, and certain disclosures involving online advertising, analytics, cookies, pixels, or similar technologies may fall within those definitions even when no money is exchanged.

California residents may exercise applicable privacy rights using privacy controls made available on our Site or by contacting us at support@elementasilver.com. We will not discriminate against you for exercising privacy rights provided by applicable law.

California residents may also have rights under California's "Shine the Light" law regarding certain disclosures of personal information to third parties for their own direct marketing purposes. You may contact us using the information provided in this Privacy Policy with questions regarding applicable rights.

Third-Party Analytics and Technology Providers

Certain technologies used on our Site are provided or operated by third parties, including analytics, ecommerce, advertising, and measurement providers. When these technologies are active, certain technical and usage information may be transmitted directly from your browser or device to the third-party provider.

Elementa may receive reports, analytics, measurements, conversion information, or other information generated by these services but may not receive, possess, or have access to all of the underlying information collected or processed by the provider.

These third-party providers process information in accordance with their applicable agreements, privacy policies, and legal obligations. Where required by applicable law, we provide mechanisms to consent to or opt out of certain non-essential analytics, advertising, or tracking technologies.

Complaints

If you have questions or concerns about our privacy practices, please contact us using the information below. Depending on where you live, you may also have the right to contact an applicable privacy or data-protection authority.

International Users

If you access our Services from outside the United States, your information may be transferred to, stored in, or processed in the United States or other countries where our service providers operate.

Where applicable law requires specific safeguards for international transfers, we or our service providers may rely upon recognized transfer mechanisms.

If privacy laws applicable to a particular international transfer require contractual or other safeguards, appropriate transfer mechanisms may be used by Elementa or the applicable service provider.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact:

Elementa Silver
PO Box 518
Payson, Utah 84651
United States
Email: support@elementasilver.com

Privacy requests may be submitted through the contact information above or through any privacy-request mechanism made available on elementasilver.com.